Apple aims is to build equipment that “just works,” and they generally do quite well at it. Still, Macs and iOS devices are complex systems composed of hardware and multiple layers of software. Things can (and will) go awry.
Bitwize support can diagnose and repair most Mac & iOS software issues and wired or wi-fi network problems.
While Bitwize does not generally do hardware repairs, we can advise you on the best course of action when such a repair is required. For example, with out-of-warranty equipment, replacement may be more cost effective than repair.
On-site Bitwize support for Mac and iOS is offered on Cape Cod and the South Shore at $125/hour.
Remote support is also available (if the target machine can connect to the internet) at $69/hour.